Executive Short 黑洞社区
We offer an executive portfolio of vocational, practical and in-depth courses in personal development, people management and leadership.
These courses provide聽workplace聽professionals and university and college students the opportunity to enhance,聽refresh聽or kick-start their chosen careers. You will gain an appreciation of the body of knowledge that drives your career paths as well as the practical application of that knowledge. Our short courses are designed for forward thinking and proactive learners who are keen to advance themselves by being more employable in a short period.
Our training courses are designed to fulfil the learning and development requirements of organisations and individuals across the public and private sectors in the UK and abroad.
We also design and deliver tailor made and in-house, closed聽training courses for聽private聽companies that can be delivered at your company's preferred location.聽These courses are designed to meet your organisation's specific needs and to solve organisational problems. We will design your courses to ensure that your organisation鈥檚 mission, vision and values are embedded into the solutions and delivery of courses.
Who can benefit from these courses?
Educating professionals
Our short course portfolio聽is designed to bring high quality education to busy professionals or college and university graduates who do not have the time to engage in a long-term degree course or who do not have the time or money to go to university.
Our courses are taught by a cadre of highly experienced and well sought after industry professionals and highly qualified learning and teaching experts. Our skilled lecturers have experience of the commercial, academic and community sectors, which will benefit you and your organisation. The courses are designed to ensure that all types of learners can benefit from the opportunities presented.
Our approach to learning and teaching
Getting the most out of your course
Our courses are designed to ensure that you can work independently and hit the ground running in your chosen field.
The practical exercises and workshops we run ensure that you know exactly what to do to kick start your career. You will stay supported, focused and motivated in an environment where you can interact and collaborate with industry practitioners and other students, engage in discussions, and stay up to date with all the latest industry knowledge, which is not possible through an online course. For overseas clients you can combine your learning with a vacation and cultural experience.
Available 黑洞社区
Explore business topics like leadership and management and developing people and culture
Duration: 2 days (not consecutive)
Who is this course for?
Practical course for line managers who are looking to formalise their experience or HR practitioners who wish to update their knowledge and skills. Individuals considering HR as a career.
About this course:
Day 1:
We will start the day explaining what HR practices are and the different activities that happen within each one. This will lead into a discussion about who is responsible for HR practices, especially if there is no internal HR expertise, and also the role of line managers in the day-to-day execution of HR activities.
The first HR practice to be explored will be the critical area of activity known as Resourcing. This will consider what is workforce planning and how it informs decision-making about resourcing, and then delve into Employer Branding and Recruitment and Selection good practice. It will also make links with key legislation and how the external labour market impact the choices about recruitment and selection methods, as well as the importance of job role descriptions. This will then lead into discussion about induction and the onboarding process and probationary period.
The second HR practice will be performance management and explains what good practice looks like, what the intended outcomes should be, who should do it and why and how it can have positive impact on employees and help to retain talent.
Day 2:
Reward and Employee Development
An important area of HR activity which includes both financial and non-financial pay, compensation and benefits. The focus will be on designing a reward system that is relevant to the culture and purpose of the organisation and which takes into consideration factors including the size and the nature of the workforce and the financial position of the organisation. Any reward practice should also be designed with intended outcomes in view which will vary depending on what the organisation wants it to do, for example, attract high talent, encourage team working, retain talent or drive employee engagement and innovation.
The final session will look at the practice of Employee development, how it can happen and why it is important, and the important links with other HR practices covered earlier in the course.
To wrap up the session, there will be some handy tips and ideas on how to measure the impact of the HR practices from a business and employee perspective and useful sources of HR expertise and advice.
For further information on this course contact:
Contact: Paula.Jenkins@chi.ac.uk OR Business-School@chi.ac.uk
Certificate of attendance
Course venue: University campus or company premises
Duration: 2/3 days (not consecutive)
Who is this course for?
This practical course is for anyone new to people management at a supervisory or junior level. Individuals who aspire to manage people in the future and need to know what it involves.
About this course
Day 1
We will start by thinking about the difference between a leader and a manager, and when you in your context might lead and manage. You will have the opportunity to think about popular models such as situational leadership and influential contemporary leadership theories to help you choose the right approach for your business context, workforce and culture.
We will then explore the roles and responsibilities of a manager and managing effective teams and understanding team dynamics. We will help you to understand different management styles and approaches to the management of people, and to explore your own style and how you might develop it. This will include thinking about what shapes your view of the world to increase self-awareness and the concepts of emotional intelligence and resilience.
We will end with a discussion on the psychology of people management to think about the idea of a psychological contract between the organisation and employee, motivation and performance and some of the lessons from neuroscience and behavioural science that help to make evidence-based choices about ways of managing people.
Day 2
This day is about Managing the Team. What makes a great team, new ways of working as we come out of the pandemic, the multi-generational workforce and diversity and inclusivity. We鈥檒l progress to thinking about you can enhance the customer and employee experience to aid employee retention of talent and attain superior levels of performance. We will also ensure that you are aware of some of the key employment legislation that impacts on the management of people, in particular the Equality Act, the working time directive and GDPR.
We will then focus on the skills, tools and techniques for the day to day management of people including giving direction and setting goals, instruction giving, delegating, influencing and persuasion, communication and feedback, decision-making and handling conflict.
The final session will look at managing individual performance and ways to encourage high performance through coaching skills and having constructive conversations and dealing with performance issues.
You will leave with some actions to take forward in your workplace and ideas how you will further develop your own leadership and management practice.
N.B. This course can be tailored to include team profiles using Belbin or Everything DiSC for intact teams
For further information on this course contact:
Contact: Paula.Jenkins@chi.ac.uk聽 OR Business-School@chi.ac.uk
Certificate of attendance
Course venue: University campus or company premises
Duration: 3 days (not consecutive)
Who is this course for?
Suitable for people in a mid-career people-leading role, leading projects, teams or organisations.
About this course
Day 1:
We will start by exploring what is meant by a VUCA (Volatile, Uncertain, Chaotic, Ambiguous) environment and consider the new ways of working that are emerging from the pandemic and workforce employment trends. This will be followed by a discussion about leading versus managing and some of the influential 21st century leadership styles before focussing on your own leadership style and the importance of leading yourself before you lead others.
Next we will look at a useful framework for the 7 dimensions of strategic leadership and consider each dimension in detail in relation to your workplace context and how you can make use of these specific concepts in your leadership in your organisation.
Day 2 and 3:
Managing Change: the VUCA environment requires organisations to be agile and proactive to seize new opportunities and to enable flexibility in their workforce. We will introduce you to various change models and tools to try out and highlight some of the common issues and challenges in driving strategic change.
There will then be a session focussing in on organisational effectiveness through design, development and behaviours drawing close links with the earlier ideas around organisational agility, resilience and flexibility. The role of the leader in this will be central to the conversation including ideas about strategic decision making, sustainability and managing through others to create organisational superior performance.
The final session will look at measuring impact using a balanced scorecard approach and how this can help focus in on what is important for the business to be successful and as a method for including all areas of the business in working to achieve the organisational vision and strategy and measuring their particular contribution.
There will also be an opportunity to plan next steps to take back to the workplace to drive organisational and personal growth and development.
For further information on this course, contact:
Contact for further information: Paula.Jenkins@chi.ac.uk or Business-School@chi.ac.uk
Certificate of attendance
Course venue: on University campus or at company premises
Duration: 2 days (not consecutive)
Who is this course for?
This practical course is for line managers looking to formalise their experience or HR practitioners looking to progress their HR career and move into more strategic roles or extend/update their knowledge and skills.
About this course
Day 1:
We will start by exploring the question of What聽is a strategic approach to HRM? and how it can create value through people by aligning Business strategy with culture and structure through its people practices and processes. It will then move into some approaches and tools for creating an organisational HR strategy and provide some latest ideas about the impact taking a strategic approach to HR can have on organisational performance and the creation of higher value through people. Consideration will be given to ideas about organisational culture, values and structure and the notion of alignment. This session will run as a workshop with opportunities for participants to work on creating an HR strategy for their own organisation or for another business within the class.
The next session will look at adopting a strategic approach to key HR practices including Resourcing and Talent Management, Performance Management, Reward and Employee Development and Employee Relations and look at each one in turn and provide insights into good practice, important considerations and issues in designing and implementing new practices. This session will be split into 5 mini sessions running into Day 2 to give participants a chance to work on developing their own specific HR strategies for one or more of the key practices.
Day 2
The second day will finish will ideas about latest thinking in Strategic HRM about the importance of Employee Well Being and Diversity and Inclusivity as well as the value of HR information systems for the digitisation of some activities and the opportunity to use metrics and data analytics to evidence the impact of HR practices on organisational performance and the workforce. Participants will take away useful tools, sources and ideas for developing their HR practice to be a more strategic partner within their business.
For further information on this course, contact:
Contact: Paula.Jenkins@chi.ac.uk OR Business-School@chi.ac.uk
Certificate of attendance
Course venue: University campus or company premises
Timing of course: Very flexible according to demand
Who is this course for?
This highly practical and interactive course focuses on teams and individuals in organisations of any size and sector. It is to help them understand their behaviour and their impact on others. This will enable individuals to create their own personal development plans for action in the workplace.
These workshops using Everything DiSC can be run as a Team session, as part of a tailored programme or as 1:1 personalised development. This suite of psychometric tools are widely used in large and small UK businesses and in Europe, the USA and Australia. They can be used to build greater understanding and effectiveness in teams, develop management and leadership capability and help organisations create and embed their culture. Our tutors and facilitators are all certified and licensed users for these tools.
Different psychometric tools include:
- Working effectively as a team
This uses DiSC workplace, which enables workplace teams to explore their personal styles and their impact on others. Each team member receives a personal report and there are opportunities for 1;1 coaching conversations, small group and whole team activities.
- Management Development
Using the Everything DiSC management tool, each participant will receive a personalised report with and a 1:1 coaching conversation to explore ideas on how they can direct, delegate and develop people and successfully influence upwards.
Additional Everything DiSC tools for management development include profiles for Emotional Intelligence, Productive Conflict and Agility
We can also offer 360 degree feedback reports for individual managers or selected groups using GFB 360 Feedback tool
- Leadership Development
This uses the Everything DiSC work of leaders profile and each participant receives an individual report and 1:1 coaching conversation.
- 360 degree feedback reports for leaders
This 360 can be part of a leadership development programme or offered on an individual basis. GFB 360 Feedback is the psychometric tool we use for this report.
For further information on this course, contact:
Contact: Paula.Jenkins@chi.ac.uk OR Business-School@chi.ac.uk
Course venue: University campus, company premises or online
Course overview
The ability to lead and inspire a team and manage people is essential to business success and most people at some point in their career will be asked to lead and manage a group of people.
This practical course will develop your awareness of what is different about managing people and provide knowledge about the roles, responsibilities and skills of a manager.
There will be guidance on how you can develop your own management style by exploring and gaining a greater understanding of how you view the world and how this will influence your approach to leading and managing people.
The course will introduce specific tools and techniques to manage the day to day and to motivate individuals and teams to give greater performance, how to communicate for maximum impact and for how to handle performance issues.
Who is this course for?
This practical course is for anyone new to people management at a supervisory or junior management level. It is also suitable for those individuals who aspire to manage people in the future and need to know what is involved.
Course Outline
Day 1 Leader versus manager
- Welcome and getting to know each other
- Session 1 Leading and managing
- Situational leadership and influential contemporary leadership theories the roles and responsibilities of a manager.
- Managing effective teams and understanding team dynamics
- Field trip Local Business visit and 黑洞社区 city
Day 2 Management Styles
- Reflection on Day 1
- Different approaches to the management of people
- Developing my management style-exploring my view of the world
- Self-awareness Emotional intelligence Resilience
- The psychology of people management
- The psychological contract: motivation and performance
- The lessons from neuroscience and behavioural science
PM
- Guest Speaker or field trip
Day 3 Managing the Team
- Reflection on Day 2
- What makes a great team?
- Working collaboratively for high-performance
- Enhancing the employee experience
- Guest Speaker or Field trip
Day 4 Skills, tools and techniques for the day-to-day management of people
- Reflection on Day 3
- Giving direction and setting goals
- Delegating
- Planning and Organising
- Communication and Feedback
- Instruction giving
- Influencing and persuasion
- Decision making
- Scenario work
- Managing a team challenge activity OR Guest Speaker or Field Trip
Day 5 Managing Individual Performance
- Reflection on Day 4
- Encouraging high performance
- Having constructive conversations
- Managers as coaches
- Dealing with performance issues
- Guest speaker or field trip
Day 6&7 Days at Leisure
Day 8 Communication Skills
- Influencing and persuasion
- Leading team meetings
- Making a presentation
- Text communication
- Field trip or Guest Speaker
Day 9 Problem Solving
- Understanding the problem
- Using analytical tools to help
- Finding Innovative solutions that can work
- Guest speaker or field trip
Day 10 End of Course Ceremony
- Group presentations
- Award ceremony
Course duration and hours
7 days, 6 hours per day (3 hours classroom and seven field excursions or Guest speaker sessions)
Course venue
University of 黑洞社区 Campus or off-site by prior arrangement.
Contact: Paula.Jenkins@chi.ac.uk OR Business-School@chi.ac.uk
Course overview
This course will provide busy professionals with the opportunity to step back and explore the contextual environment their business is operating in and the changing trends in terms of ways of working and employment trends.
It will also investigate with you the difference between strategic and operational leadership and management and provide you to spend time to think about your own leadership practice and development opportunities.
In the second week, there will be a deep dive into Strategic HRM which will be particularly relevant to those people who lead an HR function, department or division.
Human Resource Management is increasingly seen as a strategic partner in helping organisations deliver superior business performance and creating value through people. Ensuring that the HR strategy is aligned with the Business strategy, values and culture is essential in supporting businesses to be sustainable in an increasingly competitive and changing workplace.
Who is this course for?
This course is for line managers who are looking to develop their strategic leadership and to formalise their HR experience.It is also suitable for those Business professionals who may be considering a change of career direction to HRM and would like to see if this is an area of interest to specialise in.
Course outline
Day 1 The Contextual landscape
- Welcome and getting to know each other
- Understanding the business environment
- Using analytical tools for contextual analysis and sharing experiences
- Leading and Managing
- Influential 21st century leadership styles
- The leadership and management role I play and my own practice
- Field trip 1 Local Business visit and 黑洞社区 city
Day 2 Strategic Leadership
- Reflection on Day 1
- 7 dimensions of strategic leadership uncovered
- Developing my practice
- NOTE: A self-assessment psychometric tool could be included, and the suggestion would be to use one of the DiSC for Managers tools. There are different language options, and an individual report can be provided and 1:1 coaching. There would be a cost for each report. Costings can be provided if interested
PM - Field trip 2 Goodwood Estate
Day 3 Managing Change (1)
- Reflection on Day 1
- Types of change
- Change management models
- Issues and challenges
- Case study work
- Guest Speaker 1
- A leadership challenge simulation
Day 4 Managing Change (2)
- Reflection on Day 3
- Organisational effectiveness-agility, resilience, flexibility and sustainability
- The role of the leader in strategic decision making, sustainability and managing through others
- Guest Speaker 2
- Group project task
Day 5 Measuring Impact
- The balanced scorecard
- Project presentations
- Looking forward in developing my practice
- Optional-outing Portsmouth/Brighton
Day 6&7
- Free Time (optional outings possible at additional cost)
Day 8 The Strategic Business of HRM
- What is a strategic approach to HRM?
- Supporting the delivery of Business Strategy through people
- Business strategy, culture organisational structure and HRM
- Guest speaker or business visit
Day 9 Developing an HR Strategy
- Reflection on Day 8
- What is an HR Strategy?
- Types of HR strategy
- Formulating an HR Strategy
- Case study work
- Guest speaker or business visit
Day 10 Adopting a Strategic Approach to Key HR Practices
- Reflection on Day 9
- The changing role of HR within contemporary organisations
- New ways of working
- Future of work
- Working with stakeholders
- The Employee Experience
- Key metrics to measure impact
- HR Hackathon
Day 11 Resourcing and Talent Management
- Hackathon Insights
- Strategic workforce planning
- Approaches to talent attraction and retention
- Diversity and Inclusivity
- Employee development and reward
- Applicant tracking and talent management systems
Day 12 Employee Well Being-a new agenda
- Employee mental and physical wellness
- Employee well-being and productivity and innovation
- Strategies to support employee wellness
- Case studies
- Individual presentations on learning (poster, photo story, model & narrative, Tik Tok video)
- Closing ceremony and certificates
Day 13&14
- Free Time and travel home (an optional outing possible on Day 13 at additional cost)
Course duration & hours
10 days, 6 hours per day (3 hours classroom and two 3-hour field excursions)
For further information on this course, contact:
Contact: Paula.Jenkins@chi.ac.uk OR Business-School@chi.ac.uk
Course venue: University of 黑洞社区 Campus or off-site by prior arrangement
Terms and Conditions
Terms and Conditions
1.1 黑洞社区 are open to anyone aged eighteen (18) and over
1.2 To book a place please see our
1.3 You will receive an email with joining instructions 3 weeks before the start date.
Our Rights and Obligations
2.1聽 We will make every effort to run courses as advertised. However, we reserve the right to make changes to any course in order to ensure that they are up to date and in accordance with current best practice.
2.2聽 We reserve the right to cancel or suspend any course. If this is the case, you will be informed by email and given a full refund.
Your Rights and Obligations
3.1 Please bring your joining instructions with you at the start of the course.
3.2 You must notify us of聽 any changes in your registration details including your name, address, telephone number and/ or email address
3.3 You agree to act with courtesy, consideration and integrity towards the University staff聽 and other students. We reserve the right to terminate the contract with you and remove you from the course in circumstances where your conduct is deemed to be unfit or unsuitable or damaging to the University of 黑洞社区 or its reputation. If you are removed from the course in accordance with this clause,聽 we will not refund any sums paid by you towards the course.
3.4聽 We will endeavour to cater for special diets due to medical reasons. You must provide details on your booking form if you have any dietary requirements or require any special assistance.
3.5 Recordings (audio or video) are not permitted during training sessions - however copies of presentations and additional resources will be provided electronically following your course (shared via drop box.)
3.6 We take the health and safety of our course participants seriously and delegates must follow any health and safety procedures as advised by the University of 黑洞社区, their facilitators, transport officials or venues visited. Failure to do so, may result in the delegate鈥檚 removal from the course.
Provision of a University of 黑洞社区 Certificate requires 100% attendance. Participants who are unable to achieve the required attendance (i.e. due to illness or emergency) will be provided with a Statement of Participation for subject areas they were able to attend.
Payment and Changes
4.1 You must pay the course fee at the time of booking. After you have paid in full you will be emailed a confirmation.
You can pay for your course through our .
Invoices鈥
4.2 If you wish to request an invoice to make payment for your course, please email us. For invoice payments- please note that bookings are not confirmed until payment has been received.
Payments can also be made by bank transfer. Please contact us for bank details
Changes to the Course
5.1 The University of 黑洞社区 reserves the right to make material changes to the tutor, venue, time, date or content of the course up to fourteen (14) days before the advertised start date of the course. If you have already booked onto the course, you will be notified in writing of such changes.
5.2 Changes to the course are normally made for one or more of the following reasons:
* To ensure course content is current, reflects best practice and incorporates new developments
* To improve and enhance your experience or incorporate changes based upon feedback.
Cancellation of the Course by the University of 黑洞社区
6.1 The University of 黑洞社区聽 reserves the right to discontinue or suspend a course up to fourteen (14) calendar days before the advertised course date if:
6.2 An insufficient number of bookings are received for the course which means the student experience cannot be guaranteed
6.3 For any reason the University of 黑洞社区 does not or will not have the appropriate teaching and learning resources to deliver the course
If you have booked onto a course which is cancelled by the university, we shall notify you in writing of any cancellation and you may request either:
* A course transfer
* A full refund
Course Transfer
7.1 You may transfer your booking to an alternative published course, providing there is a place available on that course. Your request to transfer must be received at least six (6) weeks prior to the course start date of the original course unless a shorter period applies.
7.2 An administration charge of 拢25.00 will apply for transfers however if the University of 黑洞社区 cancels a course and you wish to transfer, all transfers under such circumstances will be free.
7.3 If you wish to cancel your booking, please inform us by email as soon as possible. You may cancel your booking at any time but a full refund will only be payable if you cancel more than 30 days before the course starts.
Refund Policy
8.1 Refunds shall be made in full only if you cancel more than 30 days before the start of the course. Refunds will be made using the same method of payment you used for the initial transaction.
8.2聽 Refunds will not be issued due to failure to attend all or any part of the course for any reason including (without limitation) ill health within the 30 days cancellation deadline.
8.3 You will not be entitled to a refund of any course fees if we terminate this contract due to your breach of any of our terms and conditions
8.4 International delegates are responsible for their own visa arrangements. We are sorry but we cannot provide advice on visa requirements as each person and 黑洞社区 situation varies. Please visit gov.uk for guidance. Let us know if you require any letters to facilitate your visa application. We cannot refund course fees because your visa was denied unless this request is made more than 30 days before the course starts.
8.5 For clarity, we do not refund other costs incurred by the student including accommodation or travel expenses. If you are travelling to the UK for your course, we recommend considering appropriate travel insurance and checking carefully the cancellation terms of your accommodation and transport carriers.
8.5 We reserve the right to change the course content, host venue, site visits, catering and facilitators in exigent circumstances. Replacement arrangements will be made to similar standards.
8.6 After booking and paying online, a confirmation letter/email will be emailed to you, along with your course joining instructions.